The Power of Effective Communication
See a Sample of This Teleseminar
No matter what your life circumstance, the ability to effectively communicate with others will have a major impact on your job performance and on the quality of your relationships with others.
It may come as a surprise, but communicating with others is the one activity you do more than any other – except for breathing. No doubt there’s plenty of communicating going on in your life. But how effective is it? What results does it get you?
In today’s high-stress, fast-paced world, it is more difficult than ever to find the time to be a good communicator. Simply hearing someone else is not enough; neither is just talking and assuming others immediately understand what you are telling them. The truth is – old habits are hard to break, and if your communication habits are as unskilled as most people’s are, there’s a lot of habit-breaking to do.
Your participants will learn powerful techniques enabling them to more effectively communicate with others using both verbal and nonverbal skills. They will also learn to enhance their listening skills and gain an awareness of what it takes to initiate and respond successfully in their interactions with others.
Learning Outcomes
In this teleseminar your participants will:
- Recognize what successful communication is.
- Learn how to avoid communication misunderstandings.
- Assess their communication effectiveness.
- Identify verbal and nonverbal cues.
- Identify internal and external factors that impact their communication.
Course Contents
Introduction –
- Activity: “Draw What I Say”
- Activity Objective: Participants listen to instructions on how to draw an image and attempt to draw what is being described.
Part I – The Messages We Send
Segment #1: The Four Sides of Communication
- Activity: “Mini-Lecture”
- Activity Objective: Participants listen to a presentation on the four sides of communication and discuss what they learned.
Segment #2: The Challenge in Connecting With Others
- Activity: “Something in Common”
- Activity Objective: Participants discover commonalities they share with others on the call.
Segment #3 – Communication Effectiveness
- Activity: “Assessing Your Communication”
- Activity Objective: Participants use a series of questions to assess the effectiveness of their communication skills.
Part II – The Messages We Receive
Segment #1 – Truly Listening
- Activity: “The Sounds Around Us”
- Activity Objective: Participants perform an exercise that heightens their listening skills.
Segment #2 – Measuring Our Listening
- Activity: “Listening Quiz”
- Activity Objective: Participants use a short quiz to asses their current listening skills.
Segment #3 – Listening With Care
- Activity: “Listening with CARE”
- Activity Objective: Participants discover a simple formula for improving their listening skills and then commit to using it.
Application –
- Activity: “Laser Learning”
- Activity Objective: Participants compose a short phrase to summarize what they learned and are taking away from the teleseminar training.